Understanding Risk in Aging Services: Highlights from the CNA Aging Services Claims Report – 11th Edition
The 11th Edition of the CNA Aging Services Claims Report offers valuable insight into the evolving risk landscape facing long-term care and senior living providers. Drawing on five years of closed professional liability claims data, this comprehensive report identifies trends, cost drivers, and emerging risks impacting skilled nursing facilities, assisted living communities, and continuing care retirement communities (CCRCs). Read more here.
Risks In Aging Services Report Key Findings
- Rising Claim Severity: Average indemnity payments increased, particularly in skilled nursing facilities, signaling growing litigation costs and financial exposure.
- Fall-Related Allegations Dominate: As in previous years, falls remain the most frequent and costly allegations, underscoring the critical need for strong fall prevention protocols.
- Staffing-Related Challenges: Staffing shortages and turnover continue to contribute to adverse outcomes and increased liability risk, especially in post-acute settings.
- Documentation Deficiencies: Inadequate or inconsistent documentation remains a significant factor in claims severity, reinforcing the importance of clear, timely, and complete resident records.
Look for upcoming WHCA Survey & Regulatory Updates, which will detail the report findings and provide resources for providers committed to mitigating the risks of providing long-term care services and supports.
Read the full report here.
Posted in Assisted Living, Skilled Nursing Facilities
