Skip to content Accessibility tools

Board of Directors

Board of Directors

Nadine de Klerk, Board Chair | 2023-2025Nadine de Klerk
Regency Pacific Management

Nadine de Klerk, Chief Operating officer for Regency Pacific Management.  Nadine started her healthcare career as a Physical Therapist, working in various settings which included Skilled Nursing.  Her passion for working with the elderly led her to pursue her Nursing Home Administrator license.  She has her B.Sc Physio Hons degree from the University of Cape Town and her MBA/HCM from the University of Phoenix.  She has over 30 years’ experience working as a PT, LNHA, Regional Operations Director and Chief Operating Officer.  She has been with Regency Pacific since 2013 and feels blessed to be working so many dedicated and gifted individuals in an industry that she loves.  Nadine is excited to be a current member of the WHCA Board and looks forward to advocating for Senior Care.

Nathan Dikes

Nathan Dikes, Immediate Past Chair
Sunshine Health Facilities

Dr. Dikes has been involved in healthcare for many years. He has a BS in Chemistry from Northwest Nazarene University and a Doctorate in Podiatric Medicine from California College of Podiatric Medicine. He is Board Certified in Podiatric Surgery. He has been the CEO of Sunshine Health Facilities, Inc. in Spokane Valley, WA since 2001. Dr. Dikes has been involved in his family’s business since 1979. He has worked in a variety of capacities from yard work, morning chores, laundry, housekeeping, activities, NAC, business office, assistant administrator and CEO. Sunshine Health Facilities was founded in 1949. Dr. Dikes has served and serves on numerous boards.

Bill Miller

Bill Miller, Vice Chair | 2023-2025
Arcadia Healthcare

Bill Miller began working in long term care in 1993 in laundry and maintenance in a small nursing home in Utah. From then until now, he has performed many roles up to and including executive director, regional vice president, COO, and senior vice president. With 28 years of experience in long term care, Bill brings great perspective and insight to the board to help navigate these challenging times.

Zack WesterZack Wester, Ind. AL Constituency VP (Pos. 1) | 2024-2026
Noble Healthcare

Zack Wester is co-owner of Noble Healthcare. Zack’s first exposure to long term care came while working through college as a night guard and driver at Sunrise Senior Living in Holladay, UT. After college, Zack spent time working in Taiwan, and with several companies in and around China. During this time, he developed a specialty in Government Affairs and until 2015 served as Director of Government Affairs for an energy startup. In 2015, Zack shifted gears and joined Noble Healthcare as it was founded by his brothers Josh and Cale. Zack earned his Nursing Home Administrator’s license in Noble’s first facility, Tekoa Care Center. During his time at Noble, Zack has worked to expand specialized behavioral support programs, supported retooling and relicensing of Noble facilities from SNF to specialized AL, worked with DSHS on contract development, and most recently (as executive director) led the rollout of specialized contracts at Noble’s newest acquisition, Parkside Assisted Living. Zack currently serves on WHCA’s ALF legislative task force – and is particularly excited to work with WHCA’s AL constituency in their efforts to educate the public and policy makers on issues and challenges impacting capacity and access to AL services, and to build consensus on long-term and sustainable solutions to those challenges.

Linzi MichelLinzi Michel, Ind. AL Constituency VP (Pos. 2) | 2023-2025
The Cambridge

Linzi Michel is currently Executive Director of Central Columbia Senior Living and Administrator of The Cambridge Assisted Living in Quincy, Washington. Linzi has a Bachelor of Science degree in Psychology and is licensed in Washington as a Certified Mental Health Counselor. Caring for late life adults and adults with emotional challenges has been a passion, purpose, and mission that Linzi has upheld during her entire career spanning for more than 30 years. She has managed assisted living communities in multiple states specializing in senior care and mental health. Linzi holds a certificate and practices as an End-of-Life Doula meeting the needs of people of age and in end-of-life transition with dignity, honor, and service. It is Linzi’s desire to bring continued focus to the critical role that LTC (Long Term Care) Professionals hold in the stewardship of the ‘person’ served in senior care. Never forgetting that as Executive Directors and Administrators we serve and care for a ‘whole person’ who resides in the buildings we manage and receives care from the teams we mentor.

Pete WolkinPete Wolkin, Ind. SNF Constituency VP (Pos. 1) | 2024-2026
Nightingale Healthcare

Pete has played an integral part in the family business for nearly two decades, entering the role of Director of Operations for Nightingale Healthcare in January 2015. In his current capacity, he is responsible for the direction and coordination of Nightingale Healthcare and its facilities, overseeing the company’s overall growth and profitability. Pete gained valuable experience in skilled nursing and long-term care operations, having worked as Administrator in Training at two of the company’s skilled nursing facilities, Mt. Baker Care Center and Arlington Health and Rehabilitation, as well as Director of Operations at a nearby retirement community.

Pete maintains a Certified Nursing Assistant license and a Nursing Home Administrator’s license. He received his bachelor’s degree in psychology from Lewis and Clark College.

In his free-time, Pete can often be found skiing, boating, or volunteering with the local fire department.  Recently Pete earned his certification as an EMT.  He resides with his wife, Tracey, and daughters, Nia and Oceanna. His fur-babies include six goats (Chai, Bandit, Salty, Lottie, Dandy, and Earl), and two dogs (Penelope and Amira).

Paul FoltzPaul Foltz, Ind. SNF Constituency VP (Pos. 2) | 2023-2025
Foundation Healthcare Services/Cashmere Care Center

Paul Foltz has 2 ½ years experience in long term care. He is a graduate of the University of Nevada Las Vegas in Public Administration. Prior to joining Cashmere Post Acute, Paul worked for the City of Henderson as a Recreation Supervisor and oversaw 9 recreation and aquatic facilities. Paul served as a member at large and later on the executive board as Treasurer for the Nevada Recreation and Parks Society and served on the Public Sector Committee for the World Waterpark Association. He was a presenter at the World Waterpark Association annual conference held in Las Vegas, Nevada in 2018 where his presentation on Fiscal Responsibility was voted “best conference presentation.”

Over his short but highly engaged tenure in long term care, he has aided the Cashmere Post Acute facility to earn a 4-star CMS rated facility, up from a 1-star when first acquired by new ownership. He is a proud member of WHCA and has benefited from the lifeline provided by the WHCA updates, webinars and conferences, particularly during this past year and a half. Paul is an outdoor enthusiast who has competed in Triathlon competitions and enjoys exploring the abundant recreation opportunities in Washington with his wife and four children.

Ana de la CerdaAna de la Cerda, Multi AL Constituency VP (Pos. 1) | 2024-2026
Aegis Senior Communities

Ana de la Cerda, Vice President of Regulatory Affairs, Aegis Living, has over 30 years’ experience in long term care. Ana oversees all regulatory compliance aspects of the 30+ company’s portfolio. Aegis operates communities in Washington, California and Nevada. Prior to Aegis, Ana enjoyed careers in risk management and public policy and participated actively at a national level in the various trade associations in 47 States. She is passionate about her family, and actively volunteers in her faith community.

Elena WhitemarshElena Whitemarsh, Multi AL Constituency VP (Pos. 2) | 2023-2025
Brookdale Senior Living

Elena Whitemarsh is the Regional Vice President of Operations for Brookdale Senior Living supporting 61 communities across Washington, Oregon, and Idaho. Elena started in senior living 17 years ago in a sales manager position at a Brookdale community and has held various sales and operations roles over the years supporting communities in WA, ID, OR, Arizona, and Nevada. For Elena, the greatest reward has been the opportunity to learn and collaborate with some of the most exceptional leaders and knowing that accomplishing their goals could impact the lives of so many seniors and their families.

Elena attended University of Washington with a degree in Political Science and participated in the Senior Living Management program as a teaching professional at Washington State University.

Her greatest pleasure is watching her daughters pursue their passions and she enjoys travelling across the country cheering them on at various sports functions! In her free time, she loves to connect with family and friends and feels most fulfilled when she has an opportunity to be with those she loves.

Jeff HyattJeff Hyatt, SNF Constituency VP (Pos. 1) | 2023-2025
Avventura Health Services

Jeff Hyatt, CEO of Avventura Senior Living, is a longtime member of WHCA and provider of senior housing and care. As CEO of Avventura, Jeff works with a professional team of executives, clinical leaders, and direct caregivers to provide quality care to residents in Yakima, the  surrounding community, and Spokane. Jeff’s participation on the WHCA board has included serving as Vice Chair, Chair, Immediate Past Chair, and currently as the Independent Skilled Nursing Facility Constituency Vice President. Jeff has also served nationally on the National Center for Assisted Living board, and he launched HyMARK Solutions, an organization of software integration specialists for long term care. Jeff is a fourth generation provider of senior care; it was his great aunt who bought what was to become the very first licensed nursing home in the Pacific Northwest. The family tradition of caring lives on as Jeff now focuses on providing quality care to the entire family of Avventura facilities.

Nancy Butner, Multi SNF Constituency | 2024-2026
Life Care Centers of America



Carol Ann Andrews

Carol Ann Andrews, At-Large Position, Treasurer | 2023-2025
Crestwood Health & Rehabilitation Center/Caldera Care

Born a North Dakota farmer’s daughter and oldest of six, Carol Ann knew from a young age she wanted to be a nurse. Achieving that goal at the age of 19, she had to wait until she turned 20 to sit for the state RN exam. Carol Ann practiced nursing in a variety of settings until 1980 when she accepted her first position as a nursing home administrator at a skilled nursing center in the great state of Montana. Since then, Carol Ann has worked for many different companies—both small and large. She spent the majority of her career at Alderwood Park in Bellingham, a total of 23 years. Carol Ann became involved in WHCA because her ideas and philosophies about care align with those of WHCA. She has been an active member, volunteering on committees, as chapter governor, and serving on the WHCA board in different capacities including Secretary, Treasurer, and Vice Chair, her current role. A longtime chair of the Group Retro Committee, Carol Ann has seen many changes in the program and worked to ensure members continue to enjoy this premier benefit. Carol Ann continues to support the long term care profession in these challenging times.

JoLynn MunroJoLynn Munro, At-Large Position | 2023-2025
Avamere Rehab

JoLynn Munro, OTR/L and President of Avamere Rehab, has over 30 years serving in the older adult rehab space. JoLynn has recently accepted a position with Avamere to lead the conversion of rehab from contract to in-house and is using her unique skillset to facilitate a seamless and smooth transition for the therapy and skilled nursing staff. Prior to her work with Avamere, JoLynn worked with Infinity Rehab, first as the VP of operations and then as President during the last 5 years.  During her tenure at Infinity, JoLynn worked diligently to meet the unique challenges encountered in healthcare during the transition to PDPM and the COVID pandemic. JoLynn strives to provide skilled and thoughtful leadership within her organization and through her network of colleagues in the skilled nursing industry. She believes a key component of successful leadership is the continuous development of other skilled and committed leaders. She is passionate about therapy and enabling clinicians to deliver the best science based, compassionate care alongside their facility partners.  She has been a member of WHCA as a business partner for 15 years and has presented relevant topics of education at both state and national conferences. It would be an honor to serve on the WHCA board, and she welcomes the opportunity to continue to contribute to this important group.

Jerry TretwoldJerry Tretwold, At-Large Position | 2024-2026
Senior Services of America

Jerry Tretwold is a longtime skilled nursing facility owner and administrator. For more than 40 years, Jerry and his wife Toni owned and operated Harmony House in Brewster, Washington.  A founding member of WHCA, Jerry has served on the WHCA board in several capacities including the Board Chair. As a volunteer in his local region, Jerry served as the WHCA Chapter Seven Governor on many different occasions and served as the WHCA-PAC Chair for more than 20 years. Jerry’s connections and friendships in the Washington State Legislature and Congress have been helpful to legislative priorities at both the state and federal level.  Jerry is known for his generosity and loyalty to the staff and residents he served. In June of 2017, Jerry retired from full time operations and is currently serving as Operations Advisor for Senior Services of America as well as continuing to serve WHCA in voluntary roles.

Morei LingleMorei Lingle, At-Large Position | 2024-2026
Merrill Gardens

Morei Lingle has 35 years of experience in the senior housing industry with a background in skilled nursing, Alzheimer’s care, independent and assisted living. Morei is one of the original members of the Merrill Gardens team, starting with the company in 1996. In the past 28 years she has been instrumental in guiding the company’s growth into a leading national operator. She has worked in all phases of operations for the company and established a comprehensive company-wide customer service initiative.

In her role as Senior Vice President, Morei oversees the Human Resources and Training team, as well as supporting overall company operations in the United States and China. In addition, she is part of a senior housing consortium that designed and implemented the first semester-long course in Senior Living Management at a public university. Morei is also one of the teaching professionals for the course at Washington State University that is designed to bring management talent to the senior housing industry. She is also actively involved in Argentum and CALA.

Associate Business Governor:

Bill Ulrich | 2024-2026
Consolidated Billing Services, Inc.

Bill Ulrich has more than 26 years of experience in the health care industry as a financial and Medicare consultant beginning in 1989 with The Hillhaven Corporation and founding his own consulting company in 1998. Prior to founding CBSI, Bill was vice president of the consulting subsidiary of a national nursing home chain, where he directed the efforts of 43 experts who provided daily, comprehensive consulting services to 300 long term care facilities nationwide. Bill is a nationally recognized expert and frequent speaker on Medicare, Medicaid and billing issues. Bill has been Chair of the Reimbursement Committee for the Washington Health Care Association since 2015. Bill has served on the legal committee and reimbursement committee for numerous state health care associations.

Back to Top