The Background Check Unit Temporarily Suspends Telephone Calls Through Friday

Due to staffing and resource constraints, BCCU will temporarily suspend phone hours for the remainder of the week. This adjustment will allow them to focus their efforts on processing background checks efficiently and ensuring they meet the expected turnaround times their customers rely on.

BCCU understands the importance of direct communication. However, as their primary responsibility is to process background check promptly, this temporary change is necessary to maintain service quality.

During this time, their team will be fully dedicated to monitoring and responding to inquiries via the BCCU Inquiry Inbox. For any questions related to background checks, system issues, or other concerns, please email BCCU directly at [email protected].

They appreciate your understanding and cooperation and are grateful for your continued support.