WHCA Leadership & Communication Series Webinar 4 of 6: “Refusing” Care & Other Reactions: The Impact of Trauma & Figuring Out Next Steps with Nonviolent Communication Language Skills | AL/ESF/SNF8/10/20239am11am
Venue
Webinar session for $39 each member pricing ($78 non-member pricing)
Webinar Series Session Overview:
Sometimes people do or say things that we don’t enjoy or that we find difficult to be around. In a healthcare setting this might look like refusing care and a variety of other behaviors. Even with increased recognition of trauma-informed care, the power dynamics in our work environments that emphasize compliance and rules make it difficult to shift to responding to behaviors that we find difficult in a way that does not compromise care. This presentation aims to inspire us to change these socialized patterns. Based on the principles and practices of trauma-informed care and Nonviolent Communication language skills, participants will be invited to experience a paradigm shift for a more collaborative way of providing care that attends to the impact on residents and staff.
2 CEUs will be issued per webinar. Individual registration required for this webinar. No per facility registration option.
Presented by Paige Hector, LMSW
Paige Hector, LMSW, is a featured speaker at health care conferences on diverse topics for post-acute and long-term care settings. Her presentations and trainings are entertaining, filled with real-life examples and experiences. She highlights the joys and tackles the challenges of working in these settings and is committed to finding solutions that work for the whole.