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◂  February 2024

WHCA Webinar: Deep Dive in the Top Five (Citations for AL)

Published by: ahoward




$59 / $108




Each year we review the top cited regulations in our care settings.  This high-level overview offers brief insight into what Residential Care Services licensors/surveyors are seeing and looking into.

Join us in a “deep dive” into each of the top five most cited regulations in ascending order for Assisted Living facilities.  Each session will address the WAC, and include the reasoning behind the citation in an effort to guide you in proactively addressing systems disruptions and improve your building’s compliance.

Join us for all five sessions (each one individually covering one of the top five citations in 2023), or select the webinars that focus in the areas you’re concerned about.

February 22:          Monitoring Residents’ Well-being: Citation #5 focused

March 14:              Medication Services: Citation #4 focused

April 4:                   Staff: Citation #3 focused

July 25:                  Negotiated Service Agreement Contents: Citation #2 focused

August 15:             Full Assessment Topics: Citation #1 focused



$59 per individual              WHCA Member Rate

$108 per individual              Non-WHCA Member Rate

$245 per individual             Bundle Rate: $50 off individual webinars for WHCA Members



Vicki McNealley, PhD, MN, RN, is directly responsible for supporting WHCA member assisted living providers through regulatory clarification, nurse consultation, facility system evaluation, advocacy, and education. Vicki is responsible for developing and implementing WHCA programs to support providers in these areas. As staff liaison for the Assisted Living Quality and Regulatory Executive Advisory Committee, Vicki works with members to promote quality care and services at every level. Vicki spent ten years as the assisted living director for WHCA prior to serving as the Corporate Director of Regulatory Compliance for Village Concepts for over six years. She has extensive experience as a teacher, consultant, and provider and has been involved in assisted living operations and policy work since 1999. Vicki has served as a national award reviewer for the American Health Care Association and worked closely with the American Assisted Living Nurses Association to develop its certification exam. Vicki is a registered nurse with a master’s degree in community health nursing and a doctorate degree in nutrition.

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