Residential Care Services (RCS) in the Home and Community Living Administration, Department of Social and Health Services along with LeadingAge Washington and the Washington Health Care Association will be conducting a free webinar on June 12, 2026, from 9:00 am – 10: 30 am, “ALF Pilot – Reporting and Investigation of Facility Reported Incidents (FRIs).”

This free webinar is a joint training for assisted living facility providers and their staff, Residential Care Services and their staff, and the associations and their staff.  Registration is now open! 

“ALF Pilot – Reporting and Investigation of Facility Reported Incidents” Introduce RCS ALF pilot for medium- and low-harm facility reported incidents (FRIs) investigations pilot process. Clarify state regulatory requirements for providers during the pilot to:

• Immediately report alleged allegations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown source and misappropriation of resident property,
• Immediately protect the resident(s)
• Investigate the alleged incident.
• Report the results of all facility-reported incident investigations to RCS in the state hotline Online Reporting Portal (OIR) in 5 working days for the purpose of the proof-of concept pilot process.
• If the alleged violation is verified, appropriate corrective action must be taken.

Learning Objectives

• Know what to expect from RCS’ ALF FRI Pilot to launch in July 2026, for administrative review/offsite investigations of medium- and low-level harm FRIs.
• Know the state laws and regulations that cover facility reporting and investigations of incidents.
• Know how to do immediate reporting and 5-day follow-up reporting for FRIs through RCS’ OIR portal and upload documents.