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◂  February 2024

WHCA Webinar: Deep Dive in the Top Five (Citations for SNF)

Published by: ahoward




$59 / $108




Each year we review the top cited regulations in our care settings.  This high-level overview offers brief insight into what Residential Care Services licensors/surveyors are seeing and looking into.

Join us in a “deep dive” into each of the top five most cited regulations in ascending order for Skilled Nursing Facilities.  Each session will address not only the F-tag and the WAC, but include the reasoning behind the citation in an effort to guide you in proactively addressing systems disruptions and improve your building’s compliance.

Join us for all five sessions (each one individually covering one of the top five citations in 2023), or select the webinars that focus in the areas you’re concerned about.

February 29:            Citation #5: F610 Investigate and Prevent Abuse/Neglect

March 28:          Citation #4: F812 Store, Prepare, and Serve Food Sanitary Manner

July 11:              Citation #3: F689 Resident Safety/Free of Accident Hazards-Necessary Supervision & Devices

August 1:               Citation #2: F684 Quality of Care

August 29:                Citation #1: F880 Infection Prevention & Control



$59 per individual              WHCA Member Rate

$108 per individual              Non-WHCA Member Rate

$245 per individual             Bundle Rate: $50 off individual webinars for WHCA Members



Elena Madrid, RN, BNS – WHCA’s Executive Vice President for Regulatory Affairs, supports WHCA members by providing answers and insight to regulatory questions and expectations. Elena’s long and focused background in survey and enforcement as a surveyor and field manager for DSHS provide her with extensive knowledge and insight on regulatory compliance, the survey process, and policies and procedures. Elena also provides support, resources, and training regarding quality. As staff liaison to the Skilled Nursing Facility Quality and Regulatory Executive Advisory Committee for WHCA, Elena works with members to promote quality care and services at every level. At DSHS Residential Care Services where she was a field manager with oversight of assisted living and skilled nursing communities, Elena was responsible for the supervision of licensors, surveyors, and complaint investigators for assisted living communities, skilled nursing facilities, and adult family homes in eastern Washington. Elena has also worked as a director of nursing in both assisted living and skilled nursing. She is a registered nurse and brings a wealth of knowledge regarding long term care requirements and the regulatory issues affecting long term care providers. Elena is currently serving as co-chair on the AHCA Survey and Regulatory Committee and is a member of the AHCA/NCAL Quality Cabinet.

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